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Support

Logging in

  • I don't see SALT in the App Store or Play Store?
  • I can't login

Meet

  • I'm seeing profiles in Meet I've already skipped.
  • The profiles I see are too far away
  • I'm not seeing profiles in Meet
  • The app is slow

Matching and Messaging

  • We deleted SALT, can I get a copy of our initial chat?
  • Share your Success Story
  • Why did all of my Matches disappear?
  • Why did one of my Matches disappear?
  • Help, I saw a push notification that showed someone sent me a message but when I open the app, the match isn’t there?
  • I'm not getting any Matches.

Profile and Account Settings

  • I can’t remember how I registered for SALT
  • I'm not getting any notifications
  • I'm having trouble connecting my Instagram account to SALT
  • Technical Support & Tips
  • Why was my account banned?
  • I can't upload profile photos.
See all 12 articles

Subscriptions

  • I subscribed to SALT Premium but it doesn't work
  • I would like to change my premium subscription plan?
  • I'm unable to subscribe to SALT Premium
  • I need to update my payment information
  • I cancelled my subscription, but was charged again anyway
  • I was charged the wrong amount
See all 7 articles
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